Who We Are
Rebecca Smith, trading as a sole trader. Website: yorkshire-voice.co.uk. Email: rebecca@yorkshire-voice.co.uk.
Data We Collect
- Contact data: name, email, phone, company, project details.
- Communication data: emails, messages, notes from discovery calls.
- Usage data: basic analytics (pages viewed, referrer, timestamps, IP truncated/anonymised where possible).
- Technical data: browser type, device, OS.
- Audio materials: scripts you provide; demo/reference files; recordings we produce.
How We Use Data
- Provide and manage voiceover services (briefing, recording, editing, delivery).
- Client communication (quotes, scheduling, support).
- Legal and accounting obligations (invoicing, records).
- Site safety, fraud prevention, and performance (basic analytics).
- With consent: occasional updates (e.g., “Amusing Audio Stories”).
Lawful Basis
Depending on the processing, we rely on: (i) contract performance; (ii) legitimate interests (e.g., site operation, client management); (iii) legal obligation; or (iv) consent (for optional communications).
Data Retention
We retain personal data only as long as necessary for the purposes collected, including legal/accounting requirements. Project audio and correspondence may be stored for reference and proof of license/usage.
Sharing Your Data
- Service providers: secure storage, email, file transfer (e.g., WeTransfer), analytics.
- Legal/Compliance: if required by law or to protect rights.
- Business transfers: if we reorganise or transfer the business, as permitted by law.
- We do not sell personal data.
International Transfers
Where data is transferred outside the UK/EEA, we use appropriate safeguards (e.g., standard contractual clauses) and reputable providers.
Security
We use reasonable technical and organisational measures to protect personal data. No method is 100% secure, but we work to safeguard your information.
Your Rights
- Access, rectification, erasure.
- Restriction or objection to processing.
- Data portability (where applicable).
- Withdraw consent (where processing is based on consent).
- Complain to the ICO or your local supervisory authority.
Cookies
We use minimal cookies/analytics necessary for site performance and understanding basic usage. You can control cookies in your browser settings. If you implement third-party embeds or analytics, ensure their notices are reflected here.
Children
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
Changes to this Policy
We may update this Policy periodically. Changes will be posted on this page and are effective immediately upon posting.
Last updated: July 2025
Contact
For any privacy questions or requests, contact us.